PT or FT Veterinary Technician – Grays Ferry
PAWS is currently hiring for full-time (five days a week, at least one weekend day required) and part-time Veterinary Technicians at our Grays Ferry location!
We are Philadelphia’s largest animal rescue partner and have a large and diverse caseload of in-house, foster, and client-owned animals that need a dedicated, compassionate, and versatile person to care for their daily needs. Our veterinary technicians are the backbone of our in-house operations and participate in virtually all aspects of daily animal care. The ideal candidate has a focus on animal welfare, is outgoing, patient, and flexible, and is able to get along well with a variety of people and animals. Experience in a shelter environment and a basic understanding of veterinary diseases, treatment, and disease transmission preferred.
Benefits for veterinary technicians at PAWS include heavily discounted/at-cost veterinary care and pet food, as well as paid time off and class budget for continuing education!
General Position Summary:
Veterinary technicians at PAWS are integral members of the PAWS medical team. They are responsible for ensuring that animals in the shelter are healthy, properly fed and cared for, and receiving the medical care prescribed to them by veterinary staff. Veterinary technicians function within PAWS medical and operational protocols to perform a variety of assigned daily tasks, including but not limited to daily animal care and medication, receiving new animals into the shelter, assisting veterinarians in wellness appointments and surgery, and supporting other departments in handling medical cases.
Veterinary technicians interact regularly with the public and owned animals, as well as foster parents and shelter animals, and must strive to provide excellent customer service and positive experiences for these individuals at all times. Veterinary technicians must be able to treat people and animals with respect, be an effective member of the PAWS team and foster a spirit of teamwork, and perform duties in a manner that promotes the achievement of PAWS’ goals and encourages community support of its work.
- – Care for and handle animals in a safe, effective and humane manner, especially larger and possibly untrained or feral animals.
- – Assist veterinarians and collaborate with other veterinary technicians to perform daily medical tasks.
- – Perform and accurately record examinations, vaccinations, and medical treatments for publicly owned and shelter animals under the direction of veterinarians using PAWS’ record keeping systems.
- – Administer first aid treatments and medications to sick and injured animals, provide water and proper diet for all animals, and ensure sanitary conditions for all animals in PAWS’ care.
- – Prepare owned and rescue animals for high-volume sterilization and other surgeries, including:
- — Organizing pre and post surgical paperwork.
- — Aseptically preparing instruments and patients for procedures.
- — Maintaining drug logs and a surgical log.
- — Administration of anesthesia.
- — Monitoring animals during recovery.
- – Perform or prepare laboratory tests and diagnostics including fungal cultures, fecal flotations, cytologies, blood smears, and digital radiographs.
- – Euthanize animals as needed and appropriate under the supervision and direction of a veterinarian or the director of operations.
- – Monitor animals’ conditions, rapidly identify and address any medical or behavioral conditions which might warrant veterinary attention, and work in cooperation with staff to attend to any immediate needs.
- – Admit and release animals in a responsive, courteous, and tactful manner, and communicate with volunteers, staff, and the public regarding any pertinent medical information.
- – Assist in maintaining healthy, safe, sanitary, pleasant and clean facilities for animals under the care of PAWS.
- – Participate in job related trainings and professional development activities.
- – Follow procedures governing safe work practices including, but not limited to, wearing protective clothing and safely operating medical equipment when necessary.
- – Treat people and animals with respect and compassion.
- – Promote a humane and caring attitude toward all animals and treat all animals compassionately and respectfully at all times, including sick, injured, feral or aggressive animals.
- – Work courteously and cooperatively with staff and volunteers to ensure that all procedures and policies are followed.
Other duties as assigned.
Required Skills and Qualities:
- – Minimum of one year of experience working in a shelter, animal hospital, and/or private veterinary practice.
Ability to read, write and understand English.
- – Strong attention to detail- our patients’ health depends on accuracy and consistency in their medical treatment.
- – Computer proficient in Microsoft office and Google/G-Suite products, and proficiency or comfort with becoming proficient in all internet-based clinic management systems utilized by PAWS (ShelterLuv, Clinic HQ).
- – Strong interpersonal, verbal and written communication skills.
- – Strong sense of initiative and ability to problem-solve, identifying tasks that need to be accomplished and prioritizing appropriately, working independently with minimal supervision and direction.
- – Flexibility, maturity, and ability to manage multiple tasks and accommodate varied work assignments and schedules.
- – Ability to communicate effectively with a culturally diverse staff, volunteers and community in a professional, pleasant, respectful, courteous and tactful manner at all times.
- – The ability to remain pleasant and calm even in stressful situations, and to turn people down, firmly when necessary, without becoming aggressive or unpleasant.
- – Ability to work with and around animals including diseased, injured and/or stressed animals.
- – Ability to walk and/or stand on your feet throughout a normal workday and tolerate loud noises.
- – Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.
- – Ability to lift and move objects and animals weighing up to 50 pounds for short distances and to humanely restrain an animal when necessary.
- – High school diploma or equivalent is required.
- – Post-secondary education in the veterinary sciences field is preferred but not required.
- – Compensation commensurate with experience.
- – This position is located at the PAWS Low-Cost Spay/Neuter and Wellness Clinic at 2900 Grays Ferry Ave, Philadelphia, PA 19146
- – PAWS is open seven days a week. A minimum of 8 hours per day is required. Full time (40 hours) and part time positions available.
- – Ideal candidates would be available for regular shifts on Fridays and Saturdays.
Interested? We want to hear from you! Please send us your resume and cover letter via this form.
Part-Time Veterinary Receptionist – Grays Ferry
PAWS is hiring a part-time Veterinary Receptionist for our Grays Ferry location!
An integral member of the team that operates the PAWS Spay/Neuter and Wellness Clinic, the Veterinary Receptionist is responsible for maintaining the integrity and ensuring the smooth operation of the front-office of PAWS’ clinic. This includes, but is not limited to, scheduling, data entry, providing accurate, efficient, and courteous customer assistance in person and by phone, providing general information on all of PAWS’ services, and record-keeping. The Veterinary Receptionist interacts with the public – adopters, foster parents, and customers – on a regular basis and strives to provide a positive experience for these individuals at all times.
Duties include, but are not limited to:
– Perform general administrative and clerical duties including data entry of medical records and sales, scheduling of clinic and spay/neuter appointments, and customer support in person and via phone and email.
– Answer questions and direct the public in a pleasant and efficient manner and provide accurate and helpful information whenever possible.
– Uphold PAWS’ policies, procedures, and services, including listening to customers, empathizing or sympathizing and providing effective responses and remedies to their questions and needs.
– Ensure a rapid and courteous response to telephone calls and emails.
– Assist in the accurate collection of fees (making change, issuing receipts, balancing daily reports).
– Maintain accurate patient files and records and utilize Clinic HQ and ShelterLuv software to keep all animal-related records.
– Perform retail sales and handle payment for various services and products.
– Assist in inventory of office and other supplies to ensure that the front desk is always stocked and in working order.
– Promote a humane and caring attitude toward all animals and treat all animals humanely, properly and with compassion at all times, including those that are sick, injured, feral or aggressive.
– Assist staff and volunteers whenever necessary to ensure smooth, respectful handling of the public and their pets.
– Maintain a calm, pleasant, tactful, and professional demeanor at all times when dealing with the public, even in stressful situations.
– Assist in maintaining healthy, safe, sanitary, pleasant and clean facilities for the customers and animals under the care of PAWS. This includes keeping the front desk area clean and organized.
– Perform other duties as assigned.
– High school diploma or equivalent required. Bachelor’s Degree or some college preferred.
– Some public contact/customer service experience required.
– Experience with animals (personally or professionally) preferred.
Specific Job Skills Required:
– Strong interpersonal, verbal and written communication skills. Ideal candidate is organized, personable, outgoing, patient, professional, able to get along well with a variety of people, innovative, flexible and motivated to develop and implement the goals, objective, and policies of the agency.
– Affection and compassion for animals, concern for their welfare, and a willingness to accommodate animals in the workplace.
– Strong sense of initiative and ability to problem-solve, identifying tasks that need to be accomplished and prioritizing appropriately, working independently with minimal supervision and direction.
– Maturity, good judgment and a professional personal appearance.
– Ability to read, write and understand English.
– Flexibility, ability to manage multiple tasks and accommodate varied work assignments and schedules.
– The ability to ask appropriate questions to gather information along with the ability to feel and show empathy for others.
– The ability to turn people down, firmly when necessary, without becoming aggressive or unpleasant.
– Comfort and ability to work with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies.
– Ability to communicate skillfully and effectively with a culturally diverse staff, volunteers and community in a professional, pleasant, respectful, courteous and tactful manner at all times.
– Computer proficient in Microsoft Office and internet based software such as Gmail/GSuite.
- – PAWS is open seven days a week. The ideal candidate would be available to work 16-28 hours per week. Schedule does require at least one weekend day worked per week. Daily schedule and hours may vary according to the needs of the organization.
- – This position is located at the PAWS Spay/Neuter and Wellness Clinic at 2900 Grays Ferry Ave, Philadelphia, PA 19146. Priority will be given to candidates who are also available to work occasional shifts at PAWS’ NE Adoption Center and Low-Cost Clinic at 1810 Grant Avenue, on Grant Avenue between Bustleton and Roosevelt Boulevard in Northeast Philadelphia.
Interested? We want to hear from you! Please send us your resume and cover letter via this form.