PAWS SERVICES DURING COVID-19: OUR OLD CITY ADOPTION CENTER IS OPEN! CATS ONLY, APPOINTMENTS RECOMMENDED. BOTH CLINICS OFFER VISITS FOR SICK PETS, VACCINATIONS, AND SPAY/NEUTER BY APPOINTMENT (CURBSIDE SERVICE); NO WALK-IN SERVICES. WE CONTINUE TO RESCUE ANIMALS! FOSTER PLACEMENTS AND DOG ADOPTION BY APPOINTMENT AT OUR GRAYS FERRY SHELTER.
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Join Our Team

Job Openings at PAWS


Join our lifesaving team! PAWS frequently has positions available for caring animal lovers who are dedicated to serving the city’s most vulnerable pets and the people who love them. All open employment opportunities are listed below; please review the job descriptions for details on how to apply.

Available Positions

Adoption & Foster Coordinator – Grays Ferry

PAWS is currently hiring for a full time (five days a week, at least one weekend day required) Adoption & Foster Coordinator!

PAWS Adoption & Foster Coordinators facilitate foster and adoptive placement for the homeless animals in PAWS’ care. PAWS places thousands of animals into foster and adoptive homes every year. Adoption-Foster Team (AFT) staff members interact with the public on a regular basis and must strive to provide a positive experience for these individuals at all times. Because our team is collaborative and our animal population can have complex medical and behavioral needs, excellent communication and organizational skills are crucial for this role.

 

Duties include, but are not limited to:

Engaging with potential adopters to ensure smooth and timely adoptions. This includes:

      • ~ Communicating with all applicants in a non-judgmental manner,
      • ~ Screening applications thoroughly,
      • ~ Employing compassion, curiosity, patience, and deliberate attention during conversations with applicants
      • ~ Sharing resources and information relevant to each home and experience level
      • ~ Making appropriate matches between applicants and the population of available animals

 

Providing information, guidance, and support for foster parents as they navigate foster procedures, get their foster pets ready for adoption, resolve or manage medical issues, and work through behavior concerns. This includes:

      • ~ Communicating with consideration to the foster’s experience level and emotional investment and honoring their feedback
      • ~ Asking questions to get objective information and sharing relevant resources and information
      • ~ Supporting foster parents through emotional decisions and events in their foster pets’ care including unexpected illness, death, or euthanasia

 

  • – Problem-solving concerns with foster parents and adopters who encounter challenges or have questions
  • – Leading with compassion in each interaction with clients and members of the public, including visitors to adoption centers, potential foster parents or adopters, recent adopters, and donors as well as clinic clients, people inquiring about our services, and surrendering owners
  • – Promoting a humane and caring attitude towards pets and treating all animals with compassion at all times, including those who are sick, injured, feral, or aggressive
  • – Creatively promoting PAWS animals to both foster parents and potential adoptive homes through taking photos of animals available for foster or adoption, posting on social media, and writing bios to attract fosters or adopters

 

Following established procedures governing safe work practices for preventing the spread of disease and safely handling animals. This includes:

      • ~ Supporting volunteers and kennel staff as needed
      • ~ Supervising, providing, and supporting animal handling during adoption meets
      • ~ Providing safe and fulfilling enrichment for our resident animals

 

  • – Working cooperatively with staff and volunteers to create a welcoming and supportive team and work environment

 

  • Supporting animal care and operations at our adoption centers. This includes:
      • ~ Training and supervising volunteers
      • ~ Administering medication
      • ~ Providing enrichment for resident animals
      • ~ Ensuring animals have clean cages, and fresh food, water, and litter

 

  • – Administrative support, including responding to voicemails and emails, paperwork and computer file organization for contracts and resources, record-keeping, data entry, scheduling appointments, and inbox hygiene with attention to existing procedures and best practices so information is easily accessible by staff who need it
  • – Other duties as assigned

 

Education and experience required:

A high school diploma or equivalent is required. Bachelor’s Degree or some college preferred. Experience working or volunteering in an animal rescue, shelter, or veterinary practice is preferred. Experience with customer service experience preferred.

 

Physical Requirements:

  • – Ability to walk and/or stand on your feet throughout a normal workday and tolerate loud noises.
  • – Ability to lift and move objects and animals weighing up to 50 pounds for short distances and to humanely restrain an animal when necessary.
  • – Allergic conditions that would be aggravated when handling animals may be a disqualification.

 

Required Skills and Qualities:

  • – Ability to read, write, and understand English (other language proficiency a plus)
  • – Computer proficient in Microsoft office and Google/G-Suite products, and proficiency or comfort with learning the internet-based software used by the organization (ShelterLuv, Trello, Mailchimp).
  • – Working knowledge of basic animal health and behavior
  • – Excellent customer service
  • – Strong interpersonal, verbal, and written communication skills.
  • – Strong sense of initiative, identifying tasks that need to be accomplished and prioritizing appropriately, working independently with minimal supervision and direction.
  • – Flexibility, maturity, and ability to manage multiple tasks and accommodate varied work assignments and schedules.
  • – Ability to communicate effectively with a culturally diverse staff, volunteers, and community in a professional, pleasant, respectful, courteous, and tactful manner at all times.
  • – The ability to remain pleasant and calm even in stressful situations, and to turn people down, firmly when necessary, without becoming aggressive or unpleasant.

 

Direct Supervisor: Adoption and Foster Program Managers

 

Hours/Location: PAWS is open seven days a week. A minimum of 8 hours per day, 40 hours per week, is required, including weekends. This position will primarily be based out of our Old City location but will be cross-trained for occasional shifts at our Grays Ferry location. The daily schedule may vary according to the needs of the organization and may include weekend, night, and holiday work.

 

Interested? We want to hear from you! Please send us your resume and cover letter via this form.

Part-Time Animal Care Technician – Grays Ferry

PAWS is currently hiring for a part time (2-3 days a week including Sunday and Monday) Animal Care Technician!

 

An integral member of PAWS’ Grays Ferry facility, the Animal Care Technician position supports PAWS’ rescue, adoption/foster, medical, and community support programs. Animal Care Technicians take an individual approach to the mental and physical wellbeing of each animal in our care. In doing so, Animal Care Technicians ensure each animal’s stay at PAWS is as healthy, positive, and stress-free as possible. Animal Care Technicians are also the caretakers of PAWS’ facility and equipment. Animal Care Technicians represent PAWS through regular interactions with the public – adopters, foster parents, volunteers, and customers – and strive to provide a welcoming and personable experience for them at all times.

 

Principal Duties:

  • – Keep all areas of the facility clean, neat, and safe. This includes maintaining bathrooms, kitchen, outdoor spaces, and other general use areas, as well as general supplies and equipment. 
  • – Feed and care for animals with strong attention to detail regarding each pet’s medical and behavioral plan.  
  • – Prepare kennels for new arrivals with the goal of creating a low-stress, welcoming environment for the animals. 
  • – Clean animal housing areas according to established protocols, ensuring that each animal’s mental well being is attended to while minimizing risk of disease transmission. 
  • – Transport animals throughout the facility as needed. 
  • – Maintain accurate identification including collars, identification tags, and cage cards during each animal’s stay at the facility.
  • – Assist in animal socialization and enrichment, including but not limited to preparing and dispensing enrichment, one-on-one time and attention, walks, play time, and participating in training and behavior modification under the direction of the animal care manager.
  • – Rapidly identify medical and behavioral issues that need to be brought to the attention of the immediate supervisor or the clinical staff. Record interactions with animals per established procedures and policies.
  • – Communicate inventory and supply needs to the animal care manager, and assist in keeping supply logs updated as needed. 
  • – Promote a humane and caring attitude toward all animals and treat all animals with compassion at all times, including those that are sick, injured, stressed, or reactive. Adhere to fear free, force free handling and restraint practices under the guidance of the animal care manager and clinic staff.
  • – Maintain a calm, pleasant, tactful, and professional demeanor at all times when dealing with coworkers and the public, even in stressful situations such as euthanasia.  
  • – Work courteously and cooperatively with volunteers to ensure that all established procedures and policies are followed. Welcome new volunteers and help train them under the guidance of the volunteer manager. 
  • – Partner collaboratively with staff in other departments to advance PAWS’ lifesaving mission.
  • – Foster a welcoming, positive environment for clients, volunteers, foster parents and staff. 
  • – Assist in the preparation of animals for medical treatments, surgery, off-site adoption events, and transfers to foster homes, adoptive homes, and PAWS’ adoption locations.
  • – Provide medication to animals, as appropriate and needed under the direction of clinical staff.  
  • – Follow established procedures governing safe work practices.
  • – Perform other duties as assigned.

 

Requirements:

  • – Must be 18 years of age or older.
  • – Two years of public contact work or volunteer experience, preferably working with animals.  
  • – Ability to work with and around animals including sick, injured and/or stressed animals, including those with the propensity to scratch or bite.
  • – Ability to lift and move objects and animals weighing up to 50 pounds for short distances. 
  • – Allergies that are aggravated when handling or working with animals may be a disqualification.

 

Preferred Experience, Qualities, and Abilities:

  • – Strong interpersonal and verbal communication skills. 
  • – Ideal candidate is personable, patient, and able to get along well with a variety of people.
  • – Flexible, committed to teamwork, and willing to adapt to unplanned changes in workflow. 
  • – Strong sense of initiative, identifying tasks that need to be accomplished, staying busy during downtime, and prioritizing tasks appropriately.
  • – Ability to manage multiple tasks and accommodate varied work assignments.
  • – Affection and compassion for animals, concern for their welfare, and a willingness to accommodate animals in the workplace.
  • – Comfort and ability to work with animals of unknown disposition and those who may exhibit medical or behavioral challenges to handling.
  • – An empathetic, non-judgmental attitude, and experience supporting community members in crisis, and community members who may be struggling with socioeconomic challenges.
  • – Ability to communicate respectfully with a culturally diverse staff, volunteers and community in a professional, pleasant, courteous and tactful manner at all times. 
  • – Ability to read, write and understand English.

 

Hours/location:

This is an hourly position. Part time schedules are 3-4 days per week, including at least one weekend day per week. A minimum of 8 hours per day is required and typical shift times are 9am-5pm. Daily reporting hours and days of the week will vary according to the needs of the organization and may include night and holiday work. This position is located at 2900 Grays Ferry Ave.

 

Compensation:

Compensation is based on experience. Starting rate is $12.50/hour for candidates with limited experience, and is higher based on experience.

 

Immediate Supervisors:

Dog Program and Animal Care Manager

Director of Operations

 

Interested? We want to hear from you! Please send us your resume and cover letter via this form.

Veterinarian: FT and PT

At PAWS, we work every day to end pet homelessness and to provide top-quality care for animals with medical and surgical needs who would otherwise not have a chance. We are looking for diversely talented, team-oriented, full-time or part-time veterinarians who are ready to be part of a historic change in ending Philadelphia’s pet homelessness by performing high quality, high volume spay/neuter (HQHVSN), seeing community animals in our busy wellness clinics, and supporting our shelter and foster animals. 

 

We think you’ll be a great fit if you:

  •   Want to work with pet owners and also play an integral role in caring for the 3,000 or more homeless animals that PAWS rescues yearly.
  •   Are team-oriented and want to work with PAWS’ medical and non-medical staff to provide optimal care for homeless animals while being conscious about cost and outcomes
  •   Can work fast and efficiently without compromising care.
  •   Enjoy working with pet owners to find affordable solutions to keep their animals healthy.
  •   Like teaching and guiding technicians, veterinary students, and support staff.
  •   Want to help low-income families and their pets by providing quality, affordable, practical, appropriate care.   

 

The Surgical Experience at PAWS:
PAWS’ Spay/Neuter Clinics provide sterilization services for animals owned by members of the community, feral or stray cats through “trap-neuter-release” programs, PAWS animals in foster care, and in-house shelter animals. Additional soft tissue and orthopedic surgeries are performed as needed for foster or in-house shelter animals. PAWS’ rock star team of surgical technicians make surgery days flow smoothly and efficiently.

 

The Wellness Clinic Experience at PAWS:
PAWS’ Wellness Clinics provide a means for low income families and animal rescue organizations in Philadelphia to access high-quality basic veterinary care for their dogs and cats. Clinics are equipped with the medications and resources to handle routine outpatient cases including wellness exams, skin conditions, upper respiratory infections, gastrointestinal disease, non-emergent urinary tract conditions, minor soft-tissue injuries, and other preventative care. Thanks to grants and other creative partnerships, PAWS is able to assist pet owners who experience financial barriers to getting their pet seen or medications filled. 

 

The Shelter and Foster Animal Care Experience at PAWS:
PAWS has roughly 50-100 animals housed in our medical facilities at any given time, as well as a robust foster care program that places over 1,000 animals into foster care yearly. PAWS veterinarians assigned to surgery and the wellness clinic work as a team to provide daily care for this population through established walk-in hours for foster animals, routine and sick exams for in-house animals, and surgical care as needed.  PAWS veterinary staff have access to in-house digital radiography, ultrasound, and other diagnostic tools which allow us to provide a high level of care to homeless pets in need. PAWS’ incredible shelter medicine, foster, and adoption programs result in a “save rate”/ ”live release rate” of over 97%. 

 

Benefits of PAWS employment: 

  •   9am – 5pm schedule, with no on-call duties. 
  •   Health, dental, and prescription insurance for FT employees, as well as access to additional voluntary benefits.
  •   Major holidays off (the shelter is closed) and PTO. 
  •   Yearly CE allowance, and up to four days off for conferences/CE (does not count against PTO).
  •   Pennsylvania bi-annual license/license renewal fees.
  •   Free and heavily discounted clinic services, lab work and medications for your personal pets.
  •   Moving stipend considered for outstanding out-of-state applicants. 
  •   Competitive salary in-line with other shelters in the area

 

Educational and Licensure Requirements:

  • Doctor of Veterinary Medicine degree or equivalent from an accredited university with no history of complaints or disciplinary action required. 
  • Experience in shelter setting and performing quality high-volume spay/neuter surgery strongly preferred.

 

Additional Job Skills Required:

  •   A self-starter who is well organized, innovative, flexible, and passionate about PAWS’ goals and objectives.
  •   Excellent interpersonal, verbal and written communication skills with a strong attention to detail. 
  •   The ideal candidate is personable, outgoing, patient, professional, empathetic, mature, and able to get along well with a culturally diverse community.
  •   Strong sense of initiative and ability to problem-solve, identifying tasks that need to be accomplished and prioritizing appropriately, and working independently with minimal supervision and direction.
  •   Comfort and experience with Google and Microsoft applications strongly preferred. PAWS uses a variety of web-based software that veterinarians must be comfortable learning to use on a daily basis for managing client care. 

 

Interested?
For a full job description, or more information, please email Natalie Smith, Director of Operations, at natalie@phillypaws.org.

Veterinary Receptionist – NE/Grant Ave.

An integral member of the team at PAWS’ Northeast Adoption Center & Low-Cost Clinic, the Veterinary Receptionist is responsible for maintaining the integrity and ensuring the smooth operation of the front-office of PAWS’ clinic. This includes, but is not limited to, scheduling, data entry, providing accurate, efficient, and courteous customer assistance in person and by phone, providing general information on all of PAWS’ services, and record-keeping. The Veterinary Receptionist interacts with the public – adopters, foster parents, and customers – on a regular basis and strives to provide a positive experience for these individuals at all times.

 

Duties include, but are not limited to:
– Perform general administrative and clerical duties including data entry of medical records and sales, scheduling of clinic and spay/neuter appointments, and customer support in person and via phone and email.
– Answer questions and direct the public in a pleasant and efficient manner and provide accurate and helpful information whenever possible.
– Uphold PAWS’ policies, procedures, and services, including listening to customers, empathizing or sympathizing and providing effective responses and remedies to their questions and needs.
– Ensure a rapid and courteous response to telephone calls and emails.
– Assist in the accurate collection of fees (making change, issuing receipts, balancing daily reports).
– Maintain accurate patient files and records and utilize Clinic HQ and ShelterLuv software to keep all animal-related records.
– Perform retail sales and handle payment for various services and products.
– Assist in inventory of office and other supplies to ensure that the front desk is always stocked and in working order.
– Promote a humane and caring attitude toward all animals and treat all animals humanely, properly and with compassion at all times, including those that are sick, injured, feral or aggressive.
– Assist staff and volunteers whenever necessary to ensure smooth, respectful handling of the public and their pets.
– Maintain a calm, pleasant, tactful, and professional demeanor at all times when dealing with the public, even in stressful situations.
– Assist in maintaining healthy, safe, sanitary, pleasant and clean facilities for the customers and animals under the care of PAWS. This includes keeping the front desk area clean and organized.
– Perform other duties as assigned.

 

Educational Requirements:
– High school diploma or equivalent required. Bachelor’s Degree or some college preferred.
– Some public contact/customer service experience required.
– Experience with animals (personally or professionally) preferred.

 

Specific Job Skills Required:
– Strong interpersonal, verbal and written communication skills. Ideal candidate is organized, personable, outgoing, patient, professional, able to get along well with a variety of people, innovative, flexible and motivated to develop and implement the goals, objective, and policies of the agency.
– Affection and compassion for animals, concern for their welfare, and a willingness to accommodate animals in the workplace.
– Strong sense of initiative and ability to problem-solve, identifying tasks that need to be accomplished and prioritizing appropriately, working independently with minimal supervision and direction.
– Maturity, good judgment and a professional personal appearance.
– Ability to read, write and understand English.
– Flexibility, ability to manage multiple tasks and accommodate varied work assignments and schedules.
– The ability to ask appropriate questions to gather information along with the ability to feel and show empathy for others.
– The ability to turn people down, firmly when necessary, without becoming aggressive or unpleasant.
– Comfort and ability to work with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies.
– Ability to communicate skillfully and effectively with a culturally diverse staff, volunteers and community in a professional, pleasant, respectful, courteous and tactful manner at all times.
– Computer proficient in Microsoft Office and internet based software such as Gmail/GSuite.

 

Hours/Scheduling:

  • – PAWS is open seven days a week. The ideal candidate would be available to work full time (a minimum of 8 hours per day, 40 hours per week), at least one weekend day worked per week. Daily schedule and hours may vary according to the needs of the organization.
  • – This position will work at PAWS’ NE Adoption Center and Low-Cost Clinic at 1810 Grant Avenue, on Grant Avenue between Bustleton and Roosevelt Boulevard in Northeast Philadelphia.

 

Interested? We want to hear from you! Please send us your resume and cover letter via this form.

Part-Time Veterinary Wellness Technician/Vet Assistant- South Philly/Grays Ferry AND NE/Grant Ave.

PAWS is looking for an experienced veterinary assistant/technician to join our medical team at both of our Wellness Clinics! We are Philadelphia’s largest animal rescue partner and have a large and diverse caseload of in-house, foster, and client-owned animals that need a dedicated, compassionate, and versatile person to care for their daily needs. The ideal candidate has experience assisting veterinarians in clinic appointments, is outgoing, patient, and a strong communicator with clients and coworkers.

 

General Position Summary:

Veterinary assistants are integral members of PAWS’ medical team, being key players in our low-cost Wellness Clinics, and our veterinarians’ right-hand helpers. Veterinary assistants interact regularly with the public and owned pets, as well as foster parents and shelter animals, and must strive to provide excellent customer service and positive experiences for these individuals at all times. Veterinary assistants must treat people and animals with respect and compassion and foster a spirit of teamwork.

 

Primary Duties:

  •   – Handle and restrain pets visiting the clinic in a safe, effective and humane manner, including larger and possibly untrained or fearful animals.
  •   – Assist veterinarians and collaborate with other veterinary technicians to perform daily medical tasks.
  •   – Gather histories on clinic clients for the clinic veterinarian, with an eye for detail.
  •   – Prepare medications and other treatments for clinic clients at the direction of the clinic veterinarian and assist the veterinarian with discharging clinic clients.
  •   – Communicate respectfully and patiently with clinic clients about PAWS clinic procedures and their pet’s health.
  •   – Perform and accurately record examinations, vaccinations, and medical treatments for publicly owned and shelter animals under the direction of veterinarians using PAWS’ record keeping systems.
  •   – Administer first aid treatments and medications to sick and injured animals.
  •   – Perform or prepare laboratory tests and diagnostics including fungal cultures, fecal flotations, cytologies, blood smears, and digital radiographs.
  •   – Admit and release animals in a responsive, courteous, and tactful manner, and communicate pertinent medical information to volunteers, staff, and the public.
  •   – Assist in maintaining healthy, safe, sanitary, pleasant and clean facilities for animals under the care of PAWS.
  •   – Participate in job related trainings and professional development activities.
  •   – Follow procedures governing safe work practices including, but not limited to, wearing protective clothing and safely operating medical equipment when necessary.
  •   – Promote a humane and caring attitude toward all animals and treat all animals compassionately and respectfully at all times, including sick, injured, feral or aggressive animals.
  •   – Other duties as assigned.

 

Required Skills and Qualities:

  •   – Minimum of one year of experience working in a shelter, animal hospital, and/or private veterinary practice.
  •   – Minimum of two years of experience working in a general practice or wellness clinic setting, with experience taking histories and discharging pets.
  •   – Ability to read, write and understand English.
  •   – Computer proficient in Microsoft office.
  •   – Strong interpersonal, verbal and written communication skills.
  •   – Strong sense of initiative and ability to problem-solve, identifying tasks that need to be accomplished and prioritizing appropriately, working independently with minimal supervision and direction.
  •   – Flexibility, maturity, and ability to manage multiple tasks and accommodate varied work assignments and schedules.
  •   – Ability to communicate effectively with a culturally diverse staff, volunteers and community in a professional and pleasant manner.
  •   – The ability to remain pleasant and calm even in stressful situations, and to turn people down, firmly when necessary, without becoming aggressive or unpleasant.

 

Physical Requirements:

  •   – Ability to work with and around animals including diseased, injured and/or vicious animals.
  •   – Ability to walk and/or stand on your feet throughout a normal workday and tolerate loud noises.
  •   – Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.
  •   – Ability to lift and move objects and animals weighing up to 50 pounds for short distances and to humanely restrain an animal when necessary.

 

Educational Requirements:

  •   – High school diploma or equivalent is required.
  •   – Post-secondary education in the veterinary sciences field preferred but not required.

 

Work Location/Schedule:

  •   – Part time positions are available at both PAWS clinics (Northeast and Grays Ferry). Ability to work at both locations preferred but not required.
  •  – Part time schedules are 3-4 days per week, including at least one weekend day per week. A minimum of 8 hours per day is required.

 

Interested? We want to hear from you! Please send us your resume and cover letter via this form.