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12.19.2018

PAWS is Hiring!


Join our lifesaving team!

PAWS has several positions available for passionate animal lovers who are dedicated to serving the city’s neediest pets and the people who love them.

Please review these job descriptions for details on available positions and how to apply.

Job Descriptions:

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Major Gifts Officer

PAWS is seeking a results-driven fundraising professional with demonstrated success in securing major gifts and providing effective donor stewardship to play a significant role in advancing PAWS’ mission of making Philadelphia a no-kill city.
 
JOB SUMMARY

The Major Gifts Officer has primary responsibility for the identification, cultivation, successful solicitation and stewardship of major gift donors (currently $2,500 and above). Constituents include individuals, private foundations, and corporations. The Major Gifts Officer is an essential member of PAWS’ development team, working collaboratively with staff and the board of directors in initiating and growing philanthropy for our lifesaving efforts using the highest ethical standards for fundraising.
 
MAJOR DUTIES AND RESPONSIBILITIES

    · Build and manage a portfolio of approximately 150 prospective and current donors, creating and following a specific communication/solicitation plan (with goal) for each donor and striving to develop strong and lasting relationships with them.
    · Identify donor philanthropic interests, share giving opportunities that align with PAWS’ funding priorities, present proposals, and close gifts.
    · Identify and pursue opportunities to upgrade current donors to higher levels of giving, recover support from lapsed donors, and acquire new donors.
    · Establish and work to meet annual goals for the major gifts program in general, and help shape overall strategies to continually increase major gifts revenue by analyzing donor data and giving trends.
    · Measure outreach efforts using standard metrics with the following minimum goals/expectations:
    · Plan and conduct 120 face-to-face donor meetings each year (10 per month).
    · Conduct an average of 8-10 meaningful calls per week.
    · Create and submit an average of 8 asks/proposals per month.
    · Lead PAWS’ overall donor stewardship effort, engaging staff, board members, and volunteers as appropriate.
    · Advise and prepare senior staff and board members who may participate in fundraising efforts. Includes defining objectives for donor meetings, writing talking points, creating proposals, writing correspondence, and organizing collateral materials as needed.
    · Lead or assist in corporate sponsor and grant solicitation.
    · Lead or assist in donor cultivation/fundraising event planning.
    · Utilize PAWS’ fundraising database (Salesforce) to maintain accurate and timely records of all interactions with donors and to track gift asks/pledges/receivables/receipts.
    · Prepare documentation/reporting required by donors and arrange for recognition as appropriate.
    · Uphold the integrity of the organization at all times, working collaboratively with colleagues and volunteers to ensure its smooth operation.

 
KNOWLEDGE REQUIRED:

    · Effective major gift fundraising techniques and practices, including prospect qualification and determining inclination/capacity to give.
    · Developments and trends within the animal welfare field.
    · Association of Fundraising Professionals code of ethical conduct.

 
SKILLS/QUALITIES REQUIRED:

    · Outstanding interpersonal, verbal and written communication.
    · Outgoing, mature, and able to discuss PAWS’ mission, programs and fundraising goals clearly and persuasively.
    · A self-starter who:
    · Is willing to ask for funding and perseveres to achieve their goals.
    · Works with a sense of urgency and thrives in a fast-paced environment surrounded by extremely motivated and determined colleagues.
    · Has good judgment, strong problem-solving skills, and can work independently, prioritizing and managing multiple tasks with minimal supervision or direction.
    · Is organized, detail-oriented, prepared and reliable.
    · Ability to:
    · Work respectfully and effectively with a culturally diverse community of stakeholders;
    · Empathize with donors, make them feel valued, and deepen their sense of connection to PAWS.
    · Promote a humane and caring attitude toward all animals and treat all animals properly and with compassion at all times, including those that are sick, injured, feral or aggressive.
    · Maintain a calm, pleasant, tactful, and professional demeanor, even in stressful situations.
    · Affection for animals and a willingness to accommodate them in the workplace.
    · Proficiency in Salesforce CRM, including creating and utilizing reports, and standard office software.

 
EDUCATION/EXPERIENCE REQUIRED:
Bachelor’s Degree with 3-5 years of professional fundraising experience, preferably in animal welfare, with demonstrated success in securing significant gifts. CFRE preferred.
 
PHYSICAL REQUIREMENTS:

    · No allergic conditions which would be aggravated when handling or working with animals.
    · Driver’s license and use of a vehicle for local travel.

 
IMMEDIATE SUPERVISOR: Executive Director
 
HOURS: This is an exempt position. PAWS is open seven days a week. A minimum of 8 hours per day, 40 hours per week, is required. Some evening and weekend hours may be required.
 
COMPENSATION: PAWS offers competitive benefits and salary commensurate with experience.
 
TO APPLY: Please send cover letter, resume, and salary requirements to melissa@phillypaws.org. Applications must contain all requested components to be considered.

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Veterinarian

At PAWS we’re working every day to serve at-risk pets and to save the unique cases who would otherwise not have a chance. We need a veterinarian who’s ready to put on a hero cape and be part of a historic change in Philadelphia! Is that you?
 
As the city’s largest rescue partner, our goal is a no-kill Philadelphia where every savable pet has a home. We’ve always known that we can’t adopt our way out of the problem, which is where our two high-volume, high-quality, Spay/Neuter and Wellness Clinics (and you) come in! PAWS is seeking a full-time veterinarian who is able to work at both of our clinics. The schedule will likely be Sunday-Thursday or Tuesday-Saturday 9am-5pm. We are willing to split the full-time position into two part-time positions if desired.
 
We think you’ll be a great fit if you:

  • – Not only want to work with pet owners, but also play an integral role in caring for the 3,000+ animals PAWS rescues yearly.
  • – Want to be part of a fun, creative, and supportive team as passionate as you are about saving lives.
  • – Can work fast and efficiently without compromising care.
  • – Get excited at the thought of frequently seeing new medical cases you’ve never encountered and learning how to provide care for them.
  • – Like teaching and guiding technicians and support staff.
  • – Want to know that you’re helping families as well as pets. Most clients genuinely want to help their pets, and with our low-cost services, they can afford the appropriate care, or we can work with them to find the best alternative option.    

The ideal candidate would be able to split their time between surgery and wellness clinic.
 
Spay/neuter requirements

  • – Ability to spay and neuter a minimum of 15 animals a day (an equal split of cats and dogs) while working up to our normal caseload. Training will be provided to a candidate who shows promising surgical skills.
  • – Ideal candidates will be able to perform 25-35 surgeries per day.
  • – Flexibility to work spay/neuters of shelter animals into the day as time permits.
  • – In addition to spay/neuter, PAWS performs a variety of surgeries for our rescued animals. These include but are not limited to amputations, various soft tissue surgery, enucleations, eyelid repair, FHOs, hernia repairs, wound care, and basic dental services.
  • – Examine animals before surgery to assess their surgical readiness (for most patients, it is the first time they’ve ever been to a vet).
  • – Oversee 2-3 vet techs who will be assigned to work with you in surgery.
  • – Provide oversight on logging anesthetic drugs used and maintaining controlled substance logs.
  • – Willingness to research and learn new procedures for shelter animals in order to minimize the number of cases we need to send to specialty facilities.
  • – Demonstrate excellent leadership skills and ability to manage surgical flow and ensure safety.
  • – Experience with high-volume spay/neuter is preferred but we will train the right candidate. 

 
Clinical and shelter requirements

PAWS’ Wellness Clinics provide a means for low-income families and animal rescue organizations in Philadelphia to access basic veterinary services for their dogs and cats while providing high quality care. The clinic is equipped with the medications and resources to handle routine outpatient cases including wellness exams, skin conditions, upper respiratory infections, gastrointestinal disease, non-emergent urinary tract conditions, minor soft-tissue injuries, and other preventative care. Laboratory services are provided at a reduced cost through Antech diagnostics. PAWS is also equipped with an ultrasound and will have an x-ray system in the coming months.
 
The ideal candidate will:

  • – Provide excellent customer service skills and education to pet owners in a non-judgmental manner.
  • – Oversee patient flow to maximize time and ability to fit in shelter animal checks and fosters with urgent issues in between scheduled appointments.
  • – Complete most appointments within an allotted 20-minute time frame.
  • – Maintain patient medical records in our web-based systems (Clinic HQ and/or Petpoint).
  • – Guide the technician assigned to you for maximum efficiency.

PAWS has a robust foster program that places approximately 1,000 animals into foster care yearly. The veterinarians are also responsible for working as a team to provide care for this population.
 
In addition to our standard rescue work of pulling animals in danger of euthanasia, PAWS is also continually expanding and finding additional ways to help achieve no-kill status in the city. We now have a strong intake diversion and pet retention program where we have staff at animal control daily working to help owners who think surrendering is their only option to find other viable solutions. PAWS is also a founding member of the Philadelphia No Kill Coalition and are closer than ever to Philadelphia being a no-kill city. We hope you will join us in our journey!   
 
Experience: Must possess a valid State of Pennsylvania license to practice veterinary medicine, experience in shelter or low-cost medicine preferred.
 
Locations: 2900 Grays Ferry Avenue, 1810 Grant Avenue (ideal candidate can rotate between locations based on PAWS’ scheduling needs).
 
Skills: Must be personable, able to communicate with and help train staff, and work as a member of a team. Must be able to lift 50 pounds on a regular basis.
 
To apply, please complete this form.

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Customer Service Coordinator

An integral member of team that operates the PAWS Spay/Neuter and Wellness Clinic, the Customer Service Coordinator will be responsible for maintaining the integrity and ensuring the smooth operation of the front-office of PAWS’ Spay/Neuter and Wellness Clinic. This includes, but is not limited to, scheduling, data entry, providing accurate, efficient, and courteous customer assistance in person and by phone, providing general information on all of PAWS’ services, and record-keeping. The Customer Service Coordinator will interact with the public – adopters, foster parents, and customers – on a regular basis and will strive to provide a positive experience for these individuals at all times.
 
Locations: 2900 Grays Ferry Avenue, 1810 Grant Avenue (ideal candidate can rotate between locations based on PAWS’ scheduling needs)
 
Duties include, but are not limited to:

  • – Perform general administrative and clerical duties including data entry, scheduling, and customer service.
  • – Uphold PAWS’ policies, procedures, and services, including listening to customers, empathizing or sympathizing and providing effective responses and remedies to their questions and needs; answering questions and directing the public in a pleasant and efficient manner.
  • – Ensure a rapid and courteous response to telephone calls.  
  • – Assist in the accurate collection of fees (making change, issuing receipts, balancing daily reports); maintain accurate patient files and records.
  • – Rapidly identify problems or patient conditions (medical and behavioral) that need to be brought to the attention of the immediate supervisor or the veterinary staff.
  • – Follow established procedures governing safe work practices.
  • – Assist in the recruitment of, work in cooperation with, and supervise and assign volunteers to tasks aimed at increasing productivity, efficiency, and quality service.
  • – Fielding inquiries from the public and providing accurate and helpful information whenever possible.
  • – Utilizing PetPoint shelter management software to keep all animal-related records.
  • – Assisting foster parents in screening potential adopters according to PAWS’ adoption policies to ensure good matches are made, and communicating with the public in a courteous and respectful manner even when denying an application.
  • – Educating the public about animal behavior and responsible/successful pet ownership.
  • – Promote a humane and caring attitude toward all animals and treat all animals humanely, properly and with compassion at all times, including those that are sick, injured, feral or aggressive.
  • – Assist staff and volunteers whenever necessary to ensure smooth, respectful handling of the public and their pets. Maintain a calm, pleasant, tactful, and professional demeanor at all times when dealing with the public, even in stressful situations.  
  • – Work courteously and cooperatively with staff and volunteers; foster an environment of effective teamwork; affect public relations beneficial to PAWS and its programs; and perform duties in a manner which encourages attainment of goals, contributions and business for PAWS.
  • – Uphold and inform PAWS’ policies and procedures regarding record keeping. Assist in maintaining healthy, safe, sanitary, pleasant and clean facilities for the animals under the care of PAWS at all times.
  • – Perform other duties as assigned.

 
Physical Requirements:

  • – Ability to work with and around animals including diseased, injured and/or vicious animals.
  • – Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.
  • – Valid driver license with no record of convictions.

 
Educational Requirements:

High school diploma or equivalent required. Bachelor’s Degree or some college preferred. Some public contact/customer service experience required. Experience working or volunteering with an animal rescue/shelter preferred.  
 
Specific Job Skills Required:

  • – Strong interpersonal, verbal and written communication skills. Ideal candidate is organized, personable, outgoing, patient, professional, able to get along well with a variety of people, innovative, flexible and motivated to develop and implement the goals, objective, and policies of the agency.
  • – Affection and compassion for animals, concern for their welfare, and a willingness to accommodate animals in the workplace.
  • – Strong sense of initiative and ability to problem-solve, identifying tasks that need to be accomplished and prioritizing appropriately, working independently with minimal supervision and direction.
  • – Maturity, good judgment and a professional personal appearance.
  • – Ability to read, write and understand English.
  • – Flexibility, ability to manage multiple tasks and accommodate varied work assignments and schedules.
  • – The ability to ask appropriate questions to gather information along with the ability to feel and show empathy for others.
  • – The ability to turn people down, firmly when necessary, without becoming aggressive or unpleasant.
  • – Comfort and ability to work with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies.
  • – Knowledge of various breeds and their characteristics and familiarity with symptoms of diseases common to dogs and cats.
  • – General knowledge of preventive, diagnostic and therapeutic veterinary treatment of domestic animals.
  • – Ability to communicate skillfully and effectively with a culturally diverse staff, volunteers and community in a professional, pleasant, respectful, courteous and tactful manner at all times.
  • – Computer proficiency in Microsoft Office and Internet Explorer.

 
Immediate Supervisors:

Customer Service Manager, Clinic Practice and Foster Care Manager
 
Hours:

This is a non-exempt, part-time position. PAWS is open seven days a week. Daily reporting hours and days of the week will vary according to the needs of the organization and may include weekend, night and holiday work. Daily reporting hours and days of the week may vary according to the needs of the organization and may include weekend, night and holiday work.
 
Introductory Assessment Period:

The introductory assessment period runs from the date of hire for three months thereafter. For employment in any position with PAWS, this is the period during which the specifics of the job are learned. During the introductory assessment period, either the employee or PAWS may end the employment relationship without notice or prejudice.
 
At-Will Employment:

There is no minimum period of employment guaranteed or implied by acceptance of an employment offer. It is the policy of PAWS that exempt positions are at-will, which means that employment is for no specified term and the employee or PAWS may terminate that employment at any time without cause.
 
To apply, please complete this form.

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Veterinary Technician

Primarily responsible for: (1) ensuring that animals in the shelter are healthy, properly fed and cared for; (2) caring for sick and injured animals; (3) performing animal receiving duties; and, (4) assisting veterinarians, veterinary students, and clinical staff in examining animals and performing surgery. Veterinary assistants will interact regularly with the public and will strive to provide excellent customer service and a positive experience for these individuals at all times. Must treat people and animals with respect, be an effective team member and foster a spirit of teamwork, and perform duties in a manner that promotes the achievement of PAWS’ goals and encourages community support of its work.

 
Locations: 2900 Grays Ferry Avenue, 1810 Grant Avenue (ideal candidate can rotate between locations based on PAWS’ scheduling needs)
 

Duties include, but are not limited to:

  • – Collaborate with other veterinary technicians and assist veterinarians in all of their duties.
  • – Perform and accurately record evaluation, examination, vaccination, and medical treatment of publicly owned and shelter animals with direct or indirect supervision.
  • – Administer first aid treatments and medications to sick and injured animals, provide water and proper diet for all animals, and ensure sanitary conditions for all animals in PAWS’ care.
  • – Treat, vaccinate and perform examinations of animals; prepare animals for exams and surgery; administer anesthesia; perform medical treatments; perform or prepare laboratory tests; and/or euthanize animals as needed and appropriate under the supervision of a veterinarian or the director of operations.
  • – Monitor animals’ conditions, rapidly identify and address issues (medical or behavioral) which might warrant veterinary attention, and work in cooperation with staff to attend to any immediate needs.
  • – Admit and release animals in a responsive, courteous and tactful manner, and inform volunteers, staff, and the public of any pertinent medical information related to animals’ care.
  • – Assist in maintaining healthy, safe, sanitary, pleasant and clean facilities for the animals under the care of PAWS at all times.
  • – Assist staff and volunteers as necessary to assure smooth, courteous handling of the public and their pets.
  • – Participate in trainings and professional development activities.
  • – Follow established procedures governing safe work practices including, but not limited to, wearing protective clothing and/or equipment when necessary.
  • – Perform duties in a manner which encourages attainment of goals, contributions and business for PAWS.
  • – Treat people and animals with respect and compassion; contribute to effective teamwork; and, foster public relations beneficial to the organization and its programs.
  • – Promote a humane and caring attitude toward all animals and treat all animals humanely and properly at all times, regardless of circumstances including those that are sick, injured, feral or aggressive.
  • – Work courteously and cooperatively with staff and volunteers to ensure that all established PAWS procedures and policies are followed.
  • – Perform other duties as assigned.

 

Physical Requirements:

  • – Ability to work with and around animals including diseased, injured and/or vicious animals.
  • – Ability to walk and/or stand on your feet throughout a normal workday and tolerate loud noises.
  • – Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.
  • – Ability to lift and move objects and animals weighing up to 50 pounds for short distances and to humanely restrain an animal when necessary.

 

Educational Requirements:

High school diploma or equivalent required.  A minimum of one year of experience working in a shelter, animal hospital, and/or private veterinary practice is required.

 

Specific Job Skills Required:

  • – Strong interpersonal, verbal and written communication skills. Ideal candidate is personable, outgoing, patient, professional, and able to get along well with a variety of people.
  • – Affection and compassion for animals, concern for their welfare, and a willingness to accommodate animals in the work place.
  • – Strong sense of initiative and ability to problem-solve, identifying tasks that need to be accomplished and prioritizing appropriately, working independently with minimal supervision and direction.
  • – Maturity, good judgment and a professional personal appearance.
  • – Ability to read, write and understand English.
  • – Flexibility, ability to manage multiple tasks and accommodate varied work assignments and schedules.
  • – The ability to remain pleasant and calm even in stressful situations.
  • – The abilities to ask appropriate questions to gather information and to feel and show empathy.
  • – The ability to turn people down, firmly when necessary, without becoming aggressive or unpleasant.
  • – Comfort and ability to work with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies.
  • – Experience in caring for and handling animals in a safe, effective and humane manner, especially larger and possibly untrained animals.
  • – Knowledge of contemporary shelter maintenance techniques and accepted sanitary practices.
  • – Knowledge of various breeds and their characteristics and familiarity with symptoms of diseases common to dogs and cats.
  • – Knowledge of preventive, diagnostic and therapeutic veterinary treatment of domestic animals.
  • – Ability to communicate skillfully and effectively with a culturally diverse staff, volunteers and community in a professional, pleasant, respectful, courteous and tactful manner at all times.

 
To apply, please complete this form.

Working to make Philadelphia a No-Kill City