PAWS SERVICES DURING COVID-19: OUR OLD CITY ADOPTION CENTER IS OPEN! CATS ONLY, APPOINTMENTS RECOMMENDED. BOTH CLINICS OFFER VISITS FOR SICK PETS, VACCINATIONS, AND SPAY/NEUTER BY APPOINTMENT (CURBSIDE SERVICE); NO WALK-IN SERVICES. WE CONTINUE TO RESCUE ANIMALS! FOSTER PLACEMENTS AND DOG ADOPTION BY APPOINTMENT AT OUR GRAYS FERRY SHELTER.
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Join Our Team

Job Openings at PAWS


Join our lifesaving team! PAWS frequently has positions available for caring animal lovers who are dedicated to serving the city’s most vulnerable pets and the people who love them. All open employment opportunities are listed below; please review the job descriptions for details on how to apply.

Available Positions

Veterinary Receptionist

An integral member of the team that operates PAWS’ Spay/Neuter and Wellness Clinics, the Veterinary Receptionist is responsible for maintaining the integrity and ensuring the smooth operation of the front-office of PAWS’ clinic. This includes, but is not limited to, scheduling, data entry, providing accurate, efficient, and courteous customer assistance in person and by phone, providing general information on all of PAWS’ services, and record-keeping. The Veterinary Receptionist interacts with the public – adopters, foster parents, and customers – on a regular basis and strives to provide a positive experience for these individuals at all times.

 

Duties include, but are not limited to:
– Perform general administrative and clerical duties including data entry of medical records and sales, scheduling of clinic and spay/neuter appointments, and customer support in person and via phone and email.
– Answer questions and direct the public in a pleasant and efficient manner and provide accurate and helpful information whenever possible.
– Uphold PAWS’ policies, procedures, and services, including listening to customers, empathizing or sympathizing and providing effective responses and remedies to their questions and needs.
– Ensure a rapid and courteous response to telephone calls and emails.
– Assist in the accurate collection of fees (making change, issuing receipts, balancing daily reports).
– Maintain accurate patient files and records and utilize Clinic HQ and ShelterLuv software to keep all animal-related records.
– Perform retail sales and handle payment for various services and products.
– Assist in inventory of office and other supplies to ensure that the front desk is always stocked and in working order.
– Promote a humane and caring attitude toward all animals and treat all animals humanely, properly and with compassion at all times, including those that are sick, injured, feral or aggressive.
– Assist staff and volunteers whenever necessary to ensure smooth, respectful handling of the public and their pets.
– Maintain a calm, pleasant, tactful, and professional demeanor at all times when dealing with the public, even in stressful situations.
– Assist in maintaining healthy, safe, sanitary, pleasant and clean facilities for the customers and animals under the care of PAWS. This includes keeping the front desk area clean and organized.
– Perform other duties as assigned.

 

Educational Requirements:
– High school diploma or equivalent required. Bachelor’s Degree or some college preferred.
– Some public contact/customer service experience required.
– Experience with animals (personally or professionally) preferred.

 

Specific Job Skills Required:
– Strong interpersonal, verbal and written communication skills. Ideal candidate is organized, personable, outgoing, patient, professional, able to get along well with a variety of people, innovative, flexible and motivated to develop and implement the goals, objective, and policies of the agency.
– Affection and compassion for animals, concern for their welfare, and a willingness to accommodate animals in the workplace.
– Strong sense of initiative and ability to problem-solve, identifying tasks that need to be accomplished and prioritizing appropriately, working independently with minimal supervision and direction.
– Maturity, good judgment and a professional personal appearance.
– Ability to read, write and understand English.
– Flexibility, ability to manage multiple tasks and accommodate varied work assignments and schedules.
– The ability to ask appropriate questions to gather information along with the ability to feel and show empathy for others.
– The ability to turn people down, firmly when necessary, without becoming aggressive or unpleasant.
– Comfort and ability to work with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies.
– Ability to communicate skillfully and effectively with a culturally diverse staff, volunteers and community in a professional, pleasant, respectful, courteous and tactful manner at all times.
– Computer proficient in Microsoft Office and internet based software such as Gmail/GSuite.

 

Hours/Scheduling:

  • – PAWS is open seven days a week. The ideal candidate would be available to work full time (a minimum of 8 hours per day, 40 hours per week), at least one weekend day worked per week. Daily schedule and hours may vary according to the needs of the organization.
  • – Positions are open at two PAWS locations, the PAWS Spay/Neuter and Wellness Clinic at 2900 Grays Ferry Ave, Philadelphia, PA 19146 and PAWS’ NE Adoption Center and Low-Cost Clinic at 1810 Grant Avenue, on Grant Avenue between Bustleton and Roosevelt Boulevard in Northeast Philadelphia.

 

Interested? We want to hear from you! Please send us your resume and cover letter via this form.

Veterinary Surgical Technician – NE/Grant Ave.

PAWS is seeking an experienced part-time or full-time veterinary technician to join our surgical team at our NE/Grant Ave location! We are Philadelphia’s largest animal rescue partner and have a large and diverse caseload of in-house, foster, and client-owned animals. PAWS provides high quality, high volume spay/neuter (HQHVSN) and other surgeries through our low-cost clinics. The ideal candidate has a focus on animal welfare, is detail-oriented and efficient, and has experience as a surgical technician/assistant. Experience in a shelter environment and a basic understanding of veterinary diseases, treatment, and disease transmission preferred.

 

General Position Summary:

As integral members of PAWS’ medical team, veterinary technicians interact regularly with the public and owned pets, as well as with foster parents and shelter animals, and must strive to provide excellent customer service and positive experiences for these individuals at all times. Veterinary technicians must treat people and animals with compassion and respect, foster a spirit of teamwork, and perform duties in a manner that promotes the achievement of PAWS’ goals and encourages community support of its work.

 

Primary Duties:

  •   – Care for and handle animals in a safe, effective and humane manner, especially larger and possibly untrained or feral animals.
  •   – Assist veterinarians and collaborate with other veterinary technicians to perform daily medical tasks.
  •   – Perform and accurately record examinations, vaccinations, and medical treatments for publicly owned and shelter animals under the direction of veterinarians using PAWS’ record keeping systems.
  •   – Prepare owned and rescue animals for high-volume sterilization and other surgeries, including: Organizing pre- and post-surgical paperwork; Aseptically preparing instruments and patients for procedures; Maintaining drug logs and surgical log; Administering anesthesia; Monitoring animals during recovery.
  •   – Perform or prepare laboratory tests and diagnostics including fungal cultures, fecal flotations, cytologies, blood smears, and digital radiographs.
  •   – Euthanize animals as appropriate under the supervision and direction of a veterinarian or the director of operations.
  •   – Monitor animals’ conditions, rapidly identify and address any medical or behavioral conditions which might warrant veterinary attention, and work in cooperation with staff to attend to any immediate needs.
  •   – Admit and release animals in a responsive, courteous, and tactful manner, and communicate pertinent medical information to volunteers, staff, and the public.
  •   – Assist in maintaining healthy, safe, sanitary, pleasant and clean facilities for animals under the care of PAWS.
  •   – Participate in job-related trainings and professional development activities.
  •   – Follow procedures governing safe work practices including, but not limited to, wearing protective clothing and safely operating medical equipment when necessary.
  •   – Promote a humane and caring attitude toward all animals and treat all animals compassionately and respectfully at all times, including sick, injured, feral or aggressive animals.
  •   – Other duties as assigned.

 

Required Skills and Qualities:

  •   – Minimum of two years of experience working in a shelter, animal hospital, and/or private veterinary practice.
  •   – Experience as a veterinary assistant/technician in surgery and assisting with spay/neuter prep, monitoring and recovery required. Experience with HQHVSN preferred.
  •   – Ability to read, write and understand English.
  •   – Computer proficient in Microsoft office and all internet-based clinic management systems utilized by PAWS (ShelterLuv, Clinic HQ, Google forms and spreadsheets).
  •   – Strong interpersonal, verbal and written communication skills.
  •   – Strong sense of initiative and ability to problem-solve, identifying tasks that need to be accomplished and prioritizing appropriately, working independently with minimal supervision and direction.
  •   – Flexibility, maturity, and ability to manage multiple tasks and accommodate varied work assignments and schedules.
  •   – Ability to communicate effectively with a culturally diverse staff, volunteers and community in a professional and respectful manner.
  •   – The ability to remain pleasant and calm even in stressful situations, and to turn people down, firmly when necessary, without becoming aggressive or unpleasant.

 

Physical Requirements:

  •   – Ability to work with and around animals including diseased, injured and/or vicious animals.
  •   – Ability to walk and/or stand on your feet throughout a normal workday and tolerate loud noises.
  •   – Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.
  •   – Ability to lift and move objects and animals weighing up to 50 pounds for short distances and to humanely restrain an animal when necessary.

 

Educational Requirements:

  •   – High school diploma or equivalent is required.
  •   – Post-secondary education in the veterinary sciences field preferred but not required.

 

Work Location/Schedule:

  •   – This position is located at the PAWS NE Adoption Center and Low-Cost Clinic at 1810 Grant Avenue, on Grant Avenue between Bustleton and Roosevelt Boulevard in Northeast Philadelphia.
  •   – PAWS is open seven days a week. A minimum of 8 hours per day is required. Daily schedule may vary according to the needs of the organization.

 

Interested? We want to hear from you! Please send us your resume and cover letter via this form.

Veterinary Wellness Technician – NE/Grant Ave.

PAWS is looking for an experienced veterinary assistant/technician to join our medical team at our NE/Grant Ave. Wellness Clinic! We are Philadelphia’s largest animal rescue partner and have a large and diverse caseload of in-house, foster, and client-owned animals that need a dedicated, compassionate, and versatile person to care for their daily needs. The ideal candidate has experience assisting veterinarians in clinic appointments, is outgoing, patient, and a strong communicator with clients and coworkers.

 

General Position Summary:

Veterinary assistants are integral members of PAWS’ medical team, being key players in our low-cost Wellness Clinics, and our veterinarians’ right-hand helpers. Veterinary assistants interact regularly with the public and owned pets, as well as foster parents and shelter animals, and must strive to provide excellent customer service and positive experiences for these individuals at all times. Veterinary assistants must treat people and animals with respect and compassion and foster a spirit of teamwork.

 

Primary Duties:

  •   – Handle and restrain pets visiting the clinic in a safe, effective and humane manner, including larger and possibly untrained or fearful animals.
  •   – Assist veterinarians and collaborate with other veterinary technicians to perform daily medical tasks.
  •   – Gather histories on clinic clients for the clinic veterinarian, with an eye for detail.
  •   – Prepare medications and other treatments for clinic clients at the direction of the clinic veterinarian and assist the veterinarian with discharging clinic clients.
  •   – Communicate respectfully and patiently with clinic clients about PAWS clinic procedures and their pet’s health.
  •   – Perform and accurately record examinations, vaccinations, and medical treatments for publicly owned and shelter animals under the direction of veterinarians using PAWS’ record keeping systems.
  •   – Administer first aid treatments and medications to sick and injured animals.
  •   – Perform or prepare laboratory tests and diagnostics including fungal cultures, fecal flotations, cytologies, blood smears, and digital radiographs.
  •   – Admit and release animals in a responsive, courteous, and tactful manner, and communicate pertinent medical information to volunteers, staff, and the public.
  •   – Assist in maintaining healthy, safe, sanitary, pleasant and clean facilities for animals under the care of PAWS.
  •   – Participate in job related trainings and professional development activities.
  •   – Follow procedures governing safe work practices including, but not limited to, wearing protective clothing and safely operating medical equipment when necessary.
  •   – Promote a humane and caring attitude toward all animals and treat all animals compassionately and respectfully at all times, including sick, injured, feral or aggressive animals.
  •   – Other duties as assigned.

 

Required Skills and Qualities:

  •   – Minimum of one year of experience working in a shelter, animal hospital, and/or private veterinary practice.
  •   – Minimum of two years of experience working in a general practice or wellness clinic setting, with experience taking histories and discharging pets.
  •   – Ability to read, write and understand English.
  •   – Computer proficient in Microsoft office.
  •   – Strong interpersonal, verbal and written communication skills.
  •   – Strong sense of initiative and ability to problem-solve, identifying tasks that need to be accomplished and prioritizing appropriately, working independently with minimal supervision and direction.
  •   – Flexibility, maturity, and ability to manage multiple tasks and accommodate varied work assignments and schedules.
  •   – Ability to communicate effectively with a culturally diverse staff, volunteers and community in a professional and pleasant manner.
  •   – The ability to remain pleasant and calm even in stressful situations, and to turn people down, firmly when necessary, without becoming aggressive or unpleasant.

 

Physical Requirements:

  •   – Ability to work with and around animals including diseased, injured and/or vicious animals.
  •   – Ability to walk and/or stand on your feet throughout a normal workday and tolerate loud noises.
  •   – Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.
  •   – Ability to lift and move objects and animals weighing up to 50 pounds for short distances and to humanely restrain an animal when necessary.

 

Educational Requirements:

  •   – High school diploma or equivalent is required.
  •   – Post-secondary education in the veterinary sciences field preferred but not required.

 

Work Location/Schedule:

  •   – This position is located at the PAWS NE Adoption Center and Low-Cost Clinic at 1810 Grant Avenue, on Grant Avenue between Bustleton and Roosevelt Boulevard in Northeast Philadelphia.
  •   – PAWS is open seven days a week. A minimum of 8 hours per day is required. Daily schedule may vary according to the needs of the organization.

 

Interested? We want to hear from you! Please send us your resume and cover letter via this form.